Please send us an email if your question is not answered here: email@example.com
How do I measure my horse?
Please view our "measurement" tab if you wish to custom measure your horse's face. Custom measuring video tutorial coming soon!
Can you make halters for Miniature Horses?
Unfortunately we are not able to make halters for miniature horse's at this time. Our leather is too thick and wide to accommodate the size of their faces. We are working on developing a 3/4" double stitched halter to fit mini's.
Where is your leather sourced from?
Our leather is processed and hand-dyed in Pennsylvania, USA.
Will you sponsor barns/riders?
Yes we will sponsor barns and riders in the future. If you wish to apply, please contact us at firstname.lastname@example.org. No ambassadors.
Why does shipping take so long?
Each halter is made to order. When you place an order, the leather pieces are cut and stitched together. We do not keep products on our shelf. Production times are sometimes longer due to volume of orders. You can expect your order to take 3-4 weeks before delivery for baseline sizing and 4-6 weeks for custom sized items.
Do you have a warranty?
Yes, we guarantee all of our halters for 365 days for manufacturer error. Halters that are damaged after 30 days due equine error may be repaired at the customer's cost.